Once you get in touch with us, we will arrange an initial call or chat to determine your specific needs.

It depends of the service and the size of the space. Get in touch with us to get a FREE quote.

It depends of the service and the size of the space. Get in touch with us to get a FREE quote.

We cover all areas in Southampton including Fair Oak, Eastleigh, Chandler’s Ford, Sarisbury Green, Hedge End, Botley, Woolston, Sholing, Maybush, Chilworth, North Baddesley, Netley, Romsey, Portswood and Totton. We also work in Winchester. If your home is not located in any of the places above, you can always get in touch and we will do our best to help you out.

Our working hours from 9am to 6pm Monday-Saturday. However, if required, we can accommodate any service outside of our working hours as long as we are aware of it in advance.

Yes. You just need to get in touch with your request.

We will provide a highly qualified replacement if your cleaner is unavailable for any reason. If you prefer to wait until your cleaner is available, we can reschedule your booking at no extra charge.

Only if requested and agreed in advance.

Yes, we provide Emergency cleaning service. Contact us as soon as possible.

Yes.

No, as long as we have access to the property. We can arrange a collection of the key or agree on a safe place to get it from.

We can provide cleaning tools and products. However, we understand that some clients prefer using their own, which is not an issue at all. Please let us know your preferences in advance.

It’s preferable to keep the same cleaner for your property. However, if needed we can arrange a replacement.

All cleaners are trained to a high standard.

Communication is a key for success. In case, you are not satisfied with your cleaner, please talk to them first. If it doesn’t help with your issue, get in touch with the management and we will find the best solution for you as long as we are aware of your concerns.

As much as we would love to, there are some stains and marks that simply cannot be removed. Rest assured that if we can’t, no one else will.

As always, it depends on how many carpets we are cleaning and how big the rooms are. An average sized carpet will usually take between 30 and 60 minutes to clean.

We recommend to allow several hours of drying time before walking on the carpet again. Walking on the carpet, while it is still wet could result in footprints showing later on. Synthetic carpets left to dry naturally dries between 3 to 6 hours. Heavier and more absorbent textiles, such as wool, take a little longer – between 4 to 8 hours. Tip: A fan or dehumidifier or turning the central heating on can speed the process.

Yes, we will issue an invoice and you will walk in a sparkling clean home.